Privacy Policy

We collect personal information that is reasonably necessary to conduct our business.

2.1 Information You Provide Directly

• Name, job title, and employer
• Email address, phone number, and business address
• Account or login information (where applicable)
• Billing and payment details
• Resumes, employment history, qualifications, references, interview notes, and assessment records (for candidates)
• Identification documents where legally required
• Communications with us via email, phone, meetings, or online forms

2.2 Information Collected Automatically

When you visit our website, we may collect:

• IP address and approximate location
• Browser type, device type, operating system
• Pages viewed, time spent, referring URLs
• Cookies and similar tracking technologies

2.3 Information from Third Parties

• Recruitment platforms and job boards
• Referees and previous employers
• Clients, partners, and service providers
• Publicly available sources

We use personal information for purposes including:

• Providing outsourcing, staffing, and managed services
• Recruiting, assessing, onboarding, and managing offshore personnel
• Managing client relationships and service delivery
• Contract administration, invoicing, and payments
• Operating, maintaining, and improving our websites and services
• Sales, marketing, and business development activities (subject to applicable consent requirements)
• Legal compliance, risk management, audits, and dispute resolution
• Fraud prevention, cybersecurity, and information security

We may disclose personal information to:

• Equity Connect group entities
• Clients, where disclosure is required to deliver services
• Offshore employees and contractors
• IT, payroll, legal, accounting, cloud hosting, and professional service providers
• Recruitment, screening, and background-check providers
• Government, regulatory, or law enforcement authorities where required or authorised by law

We do not sell personal information.

As a global business, personal information may be transferred to, stored in, or processed in:

• Australia
• The Philippines
• The United States (including Texas)
• Singapore and other jurisdictions where clients or service providers are located

We take reasonable steps to ensure international data transfers are protected through contractual safeguards, internal policies, access controls, and security measures consistent with applicable privacy laws.

Depending on your state of residence and applicable law, U.S. residents may have the right to:

• Request access to personal information we hold
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to legal and contractual exceptions
• Opt out of certain uses of personal information where required by law

We will respond to verified requests in accordance with applicable U.S. state privacy laws, including the Texas Data Privacy and Security Act. We will not discriminate against individuals who exercise their privacy rights.

We use cookies and similar technologies to:

• Enable core website functionality
• Analyse website traffic and performance
• Support marketing and business development initiatives

You may disable cookies via your browser settings; however, some website features may not function correctly.

We may send marketing communications about our services, insights, or events. You may opt out at any time by using the unsubscribe link in our communications or by contacting us directly.

We maintain reasonable administrative, technical, and physical safeguards to protect personal information, including:

• Role-based access controls and authentication
• Secure systems, encrypted storage, and monitored infrastructure
• Confidentiality obligations for employees and contractors
• Ongoing review of data handling and security practices

No method of electronic transmission or storage is completely secure.

Personal information is retained only for as long as necessary to fulfil business, legal, regulatory, and contractual obligations. When no longer required, information is securely destroyed or de-identified.

Individuals may request access to or correction of their personal information or lodge privacy complaints by contacting us using the details below. We will respond within a reasonable timeframe.

Australian residents who are not satisfied with our response may contact the Office of the Australian Information Commissioner (OAIC).

In the event of a data breach involving personal information, we will assess the incident and comply with applicable data breach notification requirements under Australian, U.S. state (including Texas), and Philippine law.

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the updated date.

Equity Connect Outsourced Pty Ltd (Australia)
Equity Connect Inc (Philippines)
Equity Connect Global LLC (United States – Texas)
Email: privacy@ecoutsourced.com
Website: www.ecoutsourced.com